Tightening the chargemaster to prevent 'revenue leakage' - Healthcare Finance News

The typical hospital chargemaster, also called a CDM, tracks 15,000 line items. Each item is assigned a code representing a different service, procedure or product used in providing care to patients. The steady stream of changes to industry regulations, pricing and billing means any number of these codes can need to be updated at any time. No easy task.

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"The biggest challenge we have is establishing a complete and accurate charge capture," said Micky Allen, director of revenue integrity at UMC Health System of Lubbock, Texas. Allen's primary facility is the University Medical Center, a 412-bed public hospital affiliated with Texas Tech University's Health Sciences Center. "People don't realize how much money is being left on the table."

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