Spotlighting TTUHSC’s Values-Based Culture

• By Kate Gollahon
• November 19, 2020

Connected by our shared vision and values, Texas Tech University Health Sciences Center (TTUHSC) team members, students, alumni and friends champion our mission throughout our communities, state and nation. Five core values—One Team, Kindhearted, Integrity, Visionary, and Beyond Service—are integral to our purpose and drive our daily actions.

ACE cards–short for Acknowledging and Celebrating Excellence Cards–are sent from one team member to another to individually recognize and compliment a job well done. Our faculty and staff work tirelessly on a daily basis to uphold our values, and we commend each unique celebration of our team members’ efforts.

Below are some of the individuals who have been recognized by others within the TTUHSC community for upholding the university’s values-based culture while shaping the future of health care for our institution.

Emily Sanchez
Investing time and effort in the needs of others

Devona Smith, of Human Resources, complimented the collaborative spirit and leadership demonstrated by Emily Sanchez, of Finance, after the two worked together on a particular project.

“You have provided a consistent sounding board when I'm struggling with any transaction,” said Smith in her ACE card, noticing that Sanchez would graciously stop what she was doing in order to help.

“We are going to have a great tool to roll out shortly,” said Smith, who largely credits Sanchez for the success of the project.

Jeremy Johnson
Continually creating positive defining moments for patients

Fellow School of Medicine team member Barrett Gomez acknowledged Johnson’s gracious and uplifting attitude toward patients.

“Any time I see you,” Gomez said, “you are running to help someone or you are already with a patient, helping them to the fullest.”

Such a display of the Beyond Service value is what creates lasting patient relationships. Gomez added that Johnson always interacts with patients in ways that make them feel welcome.

Lindsay Hummel
Exemplifying values-based culture in Managed Health Care

Michelle Tanner from Managed Health Care recognized clinician Lindsay Hummel’s consistent demonstration of TTUHSC’s core values in her daily practice.

“I can't think of a single day that you haven't done everything that was on your plate as well as asking if anyone needs your help,” said Tanner, who acknowledged that Hummel’s hard work positively affects not only her team members, but the communities they serve.

 

If each of us felt our well-executed tasks were noticed and appreciated, it would inspire a better environment for all. Amid the hustle and bustle of daily life, it’s easy to forget the little ways that we collaborate as one team, but one way to live up to our values is through gratitude and recognition. Amongst other methods, the TTUHSC team celebrates these individual achievements with an ACE card.