TTUHSC Patients Notified of Potential Information Breach

On Feb. 20, Texas Tech University Health Sciences Center (TTUHSC) became aware of an error that occurred while processing billing statements for approximately 700 TTUHSC patients in Amarillo. The error, which occurred on Feb. 18, resulted in patient billing statements being linked to incorrect patient addresses.

The TTUHSC Office of Institutional Compliance mailed letters to patients notifying them of a potential breach of their protected health information to ensure they were made aware of any privacy issues.

“We take very seriously our role in safeguarding patient information and ensuring privacy,” said Mary Croyle, executive director of TTUHSC Communications & Marketing. “We learn from incidents like this and have put into place additional safeguards.”

TTUHSC has not received any indication that the information contained in these statements has been accessed or used by an unauthorized individual. However, patients are encouraged to call any of the three major credit bureaus to request credit information or request a credit file fraud alert.

TTUHSC has set up a toll-free number at (877) 272-0570 for affected patients who may have any questions.

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